ACEM S.p.A. is an Italian company specialized in designing, manufacturing and trading of medical devices, surgical lamps for medical use, surgeries and operating rooms, civil and industrial lighting.
ACEM S.p.A. is composed by two divisions: ACEM Medical Company specialized in medical lighting systems and ACEM Vet Care for the veterinary lighting sector.
ACEM S.p.A. operates at national and international level through a widespread sales network of dealers constantly in touch with the Sales Department of its premises, granting online support and on-site customer service thanks to its specialized technicians.
The R&D Department composed by a team of engineers and technicians experienced in hardware and software mechanical design, represents the core of these divisions.
The R&D Department is provided with highly technological programmes and a sophisticated laboratory to test each single unit and assure the compliance with the highest quality and security standards.
ACEM S.p.A. controls each detail of its lamps accurately to obtain an optimal result and meet the needs of the end-user.
Our success is based on the philosophy of innovative business that combines entrepreneurial energy with strong insights, excellence of project capacities and operative soundness.
The flagship of ACEM S.p.A is represented by the LED (Light Emitting Diode) technology used to produce its lamps, well-known and appreciated both by national and international level.
ACEM S.p.A. is located in Via della Tecnica, 29 - Argelato - few kilometres far from Bologna (ITALY).
ACEM S.p.A. produces Made in Italy and CE certified quality in compliance with MDD 93/42/EEC.
ACEM S.p.A. Registered office V.le Q. Filopanti 4/E
40126 Bologna Italy
Company registration number C.F. 01647771201
R.E.A. BO 356540 - N.M. BO 032806
Paid-in share capital Euro 200.000,00
Head office Via della Tecnica, 29
40050 Argelato - Bologna - Italy
Tel. +39 051 721844
Fax +39 051 721855
ACEM SpA Quality System Management is certified in compliance with EN ISO 9001 and EN ISO 13485 Standards.
The company aims to remain at the forefront of the market evolution process by constantly updating its offer and keeping its systems at the state-of-the-art by applying the following QMS Standards:
21 CFR 820
With a strong customer orientation in mind, it has defined and implemented a strategy aimed at identifying the needs and requirements of the market and correctly define and describe the relevant performance of the services offered. In accordance with these principles, all necessary actions are promoted so that processes and activities are geared towards achieving the following objectives:
Adopt a process-driven approach that includes methods for measuring Quality Management System procedures through the definition of monitoring indicators.
Develop innovative products and services with high technological content that meet and anticipate customer expectations in terms of safety in use and performance.
Research new technologies that can make the products and services offered more efficient and reliable.
Improve the security of information systems and preserve information by ensuring its availability, confidentiality and integrity.
Enhance human resources and their professional growth at all levels through the definition of awareness and training programs.
Spread the culture of quality, ethics and information security through appropriate information measures for all staff, increasing their awareness.
Optimize and improve the service offered to customers.
Continuously improve the effectiveness of the Quality Management System.
Promote a work environment that is inspired by respect, fairness and collaboration, allowing for staff involvement and accountability.
Exercise all activities in accordance with the principles and values of business ethics defined in the Code of Ethics, which the company has adopted as an integral part of its organizational model.
Act in full compliance with the rules and laws in force at national and international level and applicable to the activity sector of the company.
The objectives listed above represent a general framework to define the system of quality indicators, the relative margins for improvement and the factors for assessing customer satisfaction. In particular, the achievement of these purposes is measured:
From commercial indexes;
Through the analysis of internal and external non-conformities.
The Management is directly responsible for the complete application of the Quality Management System and periodically promotes its review to ascertain its suitability. The Management has delegated the Quality Manager the power to take all initiatives deemed most appropriate for the implementation of this Quality Policy.